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Blue Cross And Blue Shield Of Texas - Over 3.5 HOURS on hold

My dental office has been ON HOLD for more than 3.5 HOURS trying to ask a question about benefits
1.6
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I didn't like
  • Tooooo long on hold
  • Customer service
#1449238
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Blue Cross And Blue Shield Of Texas - Very disappointed never use them again

Its the worst. I could not sign up online, or using the app and after waiting for almost an hour in the pharmacy they said that my plan does not cover my medication. And i got the most expensive plan just for that purpose, and I asked them before i signed up. I just really have a bad and annoying experiment. I wish if I kept my United health care plan. Defenatly will not use them next yeas.
1.5
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Discounts and Special Offers
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Price Affordability
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#1441913
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Blue Cross Blue Shield of Texas has denied coverage for at PET/CT scan that I undertook per doctor instruction at the Rochester Mayo Clinic in March 2017. The PET/CT scan was recommended for the initial evaluation and follow-up for non-Hodgkins lymphoma. Blue Cross...
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1.0
#1439022
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Blue Cross And Blue Shield Of Texas - Suck face csr in call center

I’ll just say this BCBS sucks!!!! Sorry United Heathcare you lost the bid to this sorry agency
1.0
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#1417209
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This place will rabdomly fire you with no warning. Also wil not inform you of what you need to improve on to help improve before termination or at least my supervisor did not care enough and was barely around. Also instead of informing me that I no longer worked there...
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#1412146
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BCBSTX is systematically NOT paying out-of-network providers and misinforming the public to: 1. eliminate competition by forcing people in-network where they can force underpayment to hospitals, clinics and providers 2. eliminate patient choice by forcing them into...
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#1352470
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These guys are denying my husbands chemo treatments over and over again thus signing his death certificate! We are both physicians and have been helping serve and treat people for decades! These guys do NOT value life and God forbid any of their family members have to...
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Anonymous
Anonymous

Agreed

#1351481
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BCBS denied my claim and I've been dealing with this for over a year. I even had proof how many times I've called and they even gave my doctor the wrong fax number. I even call before going with a procedure and provided code numbers and they said it was proved. I get a...
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1.3
#1313191
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I have the Blue Advantage HMO. I've tried setting up auto-pay and auto-drafts to pay my monthly bill. I've tried debit cards, different bank accounts, called a half dozen times and was assured each time it would work. Instead every month I get a late notice and have to...
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#1277264
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This is what the bill looks like for a patient who's company covers him 100%: Amount billed $137.00 Disc, reduct, payments $0.00 You may have to pay provider $137.00 AMOUNT COVERED $137.00 AMOUNT NOT COVERED $0.00 You may have to pay provider $137.00 In other words,...
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3.0
#1262452
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