Blue Cross And Blue Shield Of Texas
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Blue Cross And Blue Shield Of Texas Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Of Texas has 1.5 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was satisfied with my insurance.
Cons: Customer service, Bait and switch, Claim processing.Recent recommendations regarding this business are as follows: "Best ACA Texas plan imho", "Horrible", "STAY AWAY!", "Find another insurance company. If this is employers plan complain to your benefits department.", "RUN!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Cross And Blue Shield Of Texas has 1.5 star rating based on 46 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I was satisfied with my insurance.
Cons: Customer service, Bait and switch, Claim processing.Recent recommendations regarding this business are as follows: "Best ACA Texas plan imho", "Horrible", "STAY AWAY!", "Find another insurance company. If this is employers plan complain to your benefits department.", "RUN!".
Most users want Blue Cross And Blue Shield Of Texas to offer a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Blue Cross And Blue Shield Of Texas Reviews
"Actually quite happy"
Since BCBS of Texas has been very reasonable and supportive of my wife and me, I wanted to put in a good word. They have never failed to come through when we...
"Disgusting excuse for health insurance"
I pay over $3000.00 for health insurance, per month, for myself and my wife. It is the highest level insurance BCBS of Texas offers. For this amount, you would...
Houston, Texas
Actually quite happy
User's recommendation: Best ACA Texas plan imho
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disgusting excuse for health insurance
- In entirety
Preferred solution: Apology
User's recommendation: Horrible
Stay away from this scam!
Preferred solution: Full refund
User's recommendation: STAY AWAY!!!!!
Houston, Texas
To hopefully help people make a better decision for insurance provider.
User's recommendation: Find another insurance company. If this is employers plan complain to your benefits department.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nothing is covered
- Do not pay claims
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
NEVER got service
I paid my own premiums through Texas State Continuation Coverage. BCBSTX NEVER updated me in their database as having current coverage.
Thus, everytime I tried to get healthcare, I showed up as being uninsured. My doctor ordered a hepatobiliary test. I tried for months to get it. I spent over 16 hours on the phone with BCBSTX, just trying to get them to update me in their system.
Customer service reps were CLUELESS. Multiple times they transferred me to other states. One even transferred me out of BCBSTX to the healthcare exchange!
Yet, they were taking my premiums. I NEVER got the test before I left the state.
- Actually a rip-off to take premiums and not put customer in system
Preferred solution: I would like for them to pay for my hepatobiliary test.
User's recommendation: RUN!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Big Oak Flat, California
Denied medical treatment
User's recommendation: Use a different healthcare company if you can
Salt Lake City, Utah
Poor Customer Service
User's recommendation: Avoid at All Costs
Disgusted with service
- Bare minimum medicine covered
- Customer service which is not patient enough
- List of whats covered
Preferred solution: fix whats covered
User's recommendation: find another source of insurance.
Dallas, Texas
Live customer service.
I pay to get screwed!
- Claim processing
Preferred solution: Price reduction
User's recommendation: use FREE GoodRx
SERVICE IS TERRIBLE
I called regarding health insurance for my daughter while she was in between jobs. The reps were sure fast on signing her up and when she paid she still didn't receive her enrollment card.
Then she called again. After a month and a half she had not rec'd her enrollment card and it turns out that they had her enrolled and they were supposed to take it out auto but that got screwed up too. So, as it is now - my daughter didn't have insurance and was supposed be issued a refund 3 weeks ago. The gal said that it would be there 7 l- 14 days.
its been three week no refunds. This is absolutely unacceptable. This has been messed up from the February 2020.
I called today and was disconnected twice. This unacceptable as well.
Don't you people care. The reps should be on this asap as well as customer service.
- Coverage
- Claim processing
- Bait and switch
Preferred solution: Full refund
User's recommendation: Don't buy insurance from people who don't give a rip
Houston, Texas
Blue Cross Blue Shield of Texas sucks
User's recommendation: Don’t get BCBSTX
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dont cover much
- Coverage
- Customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Appalling. Simply appalling.
October 10: I sent BCBS the information they 'needed' and STILL have not received the check for the $280 they AGREED to pay. If they think I am letting this rest, they are sadly mistaken. Maybe time to talk to my lawyer about this matter?
August 16 update: I have not heard a single word from BCBS and STILL have not received the payment ($280) that they previously AGREED to pay. How is it that companies like this are allowed to get away with this garbage? Sadly, I realize that there are people owed 10 or...
Following his death, I had numerous bills to deal with, including two from separate ambulance providers. Both of these were 'out-of-network.' I then had to make one call after the other to BCBS regarding these bills and the agreed-upon portion that they would pay. Although the first of these claims was (finally) paid, BCBS has NOT paid their portion for the second claim. After my complaint to the BBB, I received a ridiculous letter from BCBS/TX, letting me know that before they can send a check in MY name for this amount, that I have to prove I am 'the estate.' What???
I uploaded a copy of my husband's death certificate as proof, listing me as his spouse. My name was also listed on the insurance policy as a covered individual. I have absolutely had it with the disgraceful and petty 'response' from this company and have no intention of letting this matter drop until I receive a check for the amount that they previously AGREED to pay.
This company rakes in a fortune each year from their policyholders, but refuse to pay me the $280 that they said they would? Disgusting.
- On hold forever
Preferred solution: Full refund
Seabrook, Texas
EXHAUSTED
I just got BCBS Tx in Feb 2019 and it has been one big nightmare dealing with them!
They transfer you about 5x each call and you can never speak ro same person you told problem to so you have to start all over!
I am coming from a PPO and have never had ANY problems w getting my monthly medication injection but w them it is one fiasco after another!!
Ex keep sending prior auth form to old DR OVER AND OVER even though I call and tell then each month it's wrong
I have to have this meds 26-31 day window and I even call and confirm weeks before it is due.
I have spend 40 hrs on the phone w them ( yes I keep a record with time) since Feb 1 2019!
I have 20 pages of documentation of notes I have taken
**** BTW- if it matters- I have the highest most expensive plan a person can get!! I pay $480 a month
- On hold forever
- Bait and switch
- Poor communication within its own company
Everyone needs good healthcare, everyone hates the health insurance companies along with the pharmaceutical companies. Everyone should know what the ACA did for us, it established the following; standardized policy/coverage, no policy max, no preexisting, insurance companies must spend 80% of gross receipts for coverage. I say the ACA was phase l now it's time for phase ll and Republicans have nothing to offer on healthcare just tax cuts for corporations.
About
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Blue Cross And Blue Shield Of Texas is a health insurance company. The company was founded in 1929 and is a part of Blue Cross and Blue Shield Association of America. BCBSTX is run by President Bert Marshall, a former grad of University of Oklahoma. The insurer cooperates with more than 80 000 skilled medic professionals in many hospitals around the globe to guarantee quality health care services to its customers worldwide. Health benefits offered by insurance plans of Blue Cross And Blue Shield Of Texas vary and include newborn care, chronic decease management, hospitalization, mental health disorders treatment, and prescription medicine among others.
Blue Cross And Blue Shield Of Texas is ranked 292 out of 1820 in Insurance category
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Agreed 100%